Thailand Pass problems? Support beefed up with 24-hour hotlines

The Thai government has been touting the success of the Thailand Pass programme whereas quietly acknowledging a cornucopia of shortcomings and issues customers have encountered and publicly complained about. But, because of the excessive volume of complaints about problems in trying to register on the Thailand Pass website, the Department of Consular Affairs has beefed up their helplines with numerous 24-hour phone numbers travellers can call if they’ve problem submitting their purposes on-line.
The Phuket Info Centre official Facebook web page that’s run by the Ministry of Interior’s Phuket office announced the new call centre improve yesterday. They listed four native Thai cellphone numbers that are out there 24 hours for people from around the globe to call with Thailand Pass issues.
The expanded live helplines are hoped to be a possibility to speedily resolve a variety of the issues persons are discovering on the Thailand Pass web site. After preliminary server errors with the API have been principally labored out (frustrated users had the most luck by using the Google Chrome browser and putting in a plug-in), some people are still experiencing server problems in addition to working into errors when submitting documents for their Thailand Pass.
Others have not received a QR code or any confirmation of their submittal or affirmation of their software (hint: Microsoft-based email methods don’t work, use Gmail) in addition to dozens of horror tales of not hearing back in time, or parts of households or teams getting a response and approval while others are stuck crossing their fingers and hoping hours before their flight.
People are nonetheless suggested to hunt assist from the Royal Thai Consulate-General or Royal Thai Embassy in their residence country. (The author tried to get answers a number of times from the Los Angeles Embassy but was met with reduce and paste responses that didn’t relate to the question.) Technical issues with the Thailand Pass website may be reported by email to support@tp.consular.go.th.
Sneak peek -hour Thailand Pass Call Centre hotline phone numbers are:
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If you need assistance along with your Thailand Pass application you presumably can enlist the providers of AQ.in.th Team by using their Full Service Thailand Pass service (average approval time 12-48 hours).
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